We offer a 30-day money back guarantee from the original ship date for most merchandise. After 30 days, only the manufacturer's warranty applies and no returns will be accepted.

All returned merchandise must be in the original packaging with the UPC or bar code intact. All components, manuals, registration card(s), software, cables & accessories must be included. TannerNet inspects all returns and reserves the right to return merchandise that does not meet the criteria.

A RETURN AUTHORIZATION NUMBER (RA#) must be obtained and is required for ALL returns. We reserve the right to charge a 15% restocking fee on returns. Merchandise must be returned within 15 days of the issuance of the RA# at which time the RA# expires. RA#'s are non-renewable.

We reserves the right to return any merchandise without a valid RA# to the customer or to prorate the credit.

30 day money back guarantee does not apply to special orders.

To request your return authorization please email returns@tannernet.com. Please include order number and date purchased.

Thank you,

TannerNet Technologies